Producers
Q: What is the Mogulus beta program?
Q: Do I have to be an experienced editor or videographer to create my own Mogulus channel?
Q: Can I embed my channel in other websites?
Q: What do you guys mean when you call Mogulus "Live" Broadcasting?
Q: How much bandwidth do I need to produce content in the Mogulus studio?
Q: When will you get off Beta and launch the official version?
Q: Can my friends and I really mix content in real-time?
Q: Where do I get the content for my channel?
Any content that was produced by people you invited to participate on your channel is clear for you to broadcast. You also have a default license to use and rebroadcast their image. These are conditions that all Mogulus users must agree to, as outlined in the terms and conditions of use.
Q: Do I need to worry about copyright issues?
Q: How is Mogulus different from YouTube, Metacafe and the other sites?
Q: Does Mogulus work on Mac OS X?
Q: Does Mogulus work on Windows?
Q: Does Mogulus work on Linux?
Q: What's the best format to use when uploading high video quality?
Q: What is the maximum number of viewers who can watch my channel?
Q: How do I remove the viewer count icon from my Mogulus player?
<script src="http://www.mogulus.com/scripts/player.js?channel=mogulusoffice &bgcolor=0xffffff&color=0x999999&showviewers=false&width=454&height= 389&on=true" type="text/javascript"></script>
Unfortunately, the viewer count cannot be removed from the Player on the Mogulus website.
Q: I have forgotten my password. How do I log back into the site?
Q: How do I remove a clip from my storyboard?
Q: How do I remove the "Congratulations For Launching Your Channel" phrase that goes across the bottom of my channel's screen?
Q: How do I delete a channel I no longer need?
Q: How do I connect a camera, other than a webcam?
Be sure that you select "Allow camera" and not "Deny".
Then go to the camera tab and make sure you picked the right input among the options presented.
You can try each to find which input corresponds to your computer. To see if it works, click for a preview in the blue square where the camera icon is located.
Q: How can I broadcast to people with a low bandwidth connection?
If your viewers have a very low connection and you are streaming live from your camera, try going to Settings located next to your camera preview on the left side of the Broadcast live screen, and reduce your image quality to "low". You can also use Flash Media Encoder for better performance which will allow you to specify the bitrate.
Q: How can I delete my logo if I don't want to keep it?
Or you can remove the logo from your studio by clicking on Remove button next to the logo in the Configure Channel tab-subtab My Channelpage where you first uploaded your logo.
Q: What about size and format are best for my logo and banner?
Q: Can I connect external sources to my studio (like DVD's, video mixers,...) and use them as a source to broadcast live instead of the webcam?
Q: Can I broadcast a phone line live?
Here is the entire audio chain:
Behringer B-1 Mic plugged via XLR connector to a Mackie 1402 VLZ Pro Mixer. Mixer Tape Out to line in of desktop (this is for the audio stream and audio archive of the show)
Phone Calls: We use a Comrex Stac 6 phone interface mated with 2 Vonage IP phone lines plus a transparent 877 number from Vonage. This allows our viewers to call in toll free! We use a standard handset phone that hooks into the Stac 6 handset hardware. I answer calls as the lines light up. The Stac 6 controls caller levels.
Studio cohost: We use 2 Comrex Access units. These devices connect my co-host and I together through the internet WITHOUT TYING UP A PHONE LINE! The Comrex Access connects to a static IP port in my cable modem. Even though we are 2000 miles apart, we sound like we are in the studio together. The Comrex Access utilizes low latency audio codecs so we have virtually no lag, as well as high fidelity. This is important because it enables us to send one high quality audio signal to the Mogulus studio, containing both of us, as well as our phone callers.
Mogulus Studio: Next we run from the Main Out of our Mackie Console to the Line In of a laptop that is ethernet connected to my cable modem. We have a 15Mbps download, 2Mbps upload broadband connection. This sends all of our show audio to the Mogulus Studio, so everyone can be heard. Finally, we connect the laptop USB out to our Mackie Channel strip, using a USB sound card. This enables viewers to hear all audio from the videos we pull from the internet and create ourselves. All we do is "un-mute" the channel whenever we run a video that originates from the Mogulus Studio.
Video: I use a Canon GL1 3 CCD camera plugged into the laptop via firewire. This camera can be manually adjusted for low light performance. My co-host uses a standard high end webcam!
The end result is a program with sound quality that equals FM radio at its best.
Q: I didn't receive a confirmation mail after signing up. What should I do?
Q: I can't get past the first step when configuring my channel. What did I do wrong?
Check the:
- Mandatory fields:
Mandatory fields are noted with an asterisk. You should select each of them to enable you to go to the next step.
- Description:
The description of your channel shouldn't exceed 500 characters. If more than this, the field will be outlined in red.
Q: How Do I Change My Password?
If you want to change your password, go inside the studio and click on the owner tab in the upper right corner of the Mogulus studio.
A window with all the details about your profile will pop up and allow you to make changes.
Click on 'change password' and enter your new password.
Note: your password should be at least 6 characters (numbers/letters) long!
Q: Can I put the Mogulus player on a Facebook Page?
Q: I forgot my username? What should I do?
Q: Can I watch Mogulus on a Mobile Device?
Q: What does the 'play as one' means on the clip tabs?
Q: How do I moderate or disable chat?
Q: My video failed encoding, what can I do?
Q: What is the maximum file size for a video I upload?
Q: How can I stream my desktop?
Q: How do I schedule/randomize auto-pilot playback?
Viewers
Q: How do I search for a channel?
You can search for a channel, using the search tool
Type some search text (channelname, tag, keyword) in the Search for Channel field in the right menu, then press the Return key. A list of channels appears. If you can't see the channel you're looking for, click the Back button and refine your search text. You can order the search results by popularity (most minutes viewed), by amount of viewers (the amount of viewers all time who have watched the channel.) or you can order them alphabetically You can also look for channels by selecting a language. All channels have been given a language while being setup.
Or you can use the navigation bar on the left side
You can look for channels using different criteria: most popular, live now, featured or you can look by category.
Q: How do I know if it is live?
Q: Can I embed the grid on my website?
Of course! Click Embed this Grid from the right menu beside the grid, change the size or background color if you want, then click on the appropriate button to copy the HTML code to your clipboard. (There's a button for typical web sites, and a separate one for Myspace, which requires unique code.) Lastly, paste the code into your website.
Q: Can I embed a channel I like on my own website?
Open the channel in the grid, then click Embed this Channel from the right menu. Change the size, appearance and other options (if you want), then click on the appropriate button to copy the HTML code to your clipboard. (There's a button for typical web sites, and a separate one for Myspace, which requires unique coding.) Lastly, paste the code into your website.
Q: How do I participate in the chat?
First of all, you should click on the chat tab to make the chat appear if it doesn't already. Now you can choose yourself a nickname: This name is going to appear next to what you say. Type your text in the appropriate tab. You can change the style, font and color of your text by clicking on the related icons on the left.
Once you're done, press enter or click on the 'say' button.
Please do not write any inappropriate content on the chat!
Q: How do I change my nickname?
To change your nickname, click on the 'nickname' under the text tab. Enter your new nickname and press enter.
Q: How do I watch the grid in full screen?
To view the grid in full screen, click on the full screen icon
underneath the grid. To exit the full screen mode, press escape or click on the normal screen icon
Q: How do I watch a channel in full screen?
Select the channel you want to watch.
It will appear in the middle of the screen. When you go over the middle screen with your cursor, you get two options presented. 'Visit channel page' and 'zoom in'. Click on 'visit channel page' and then click on the full screen tab.
To exit the full screen display, press escape or press the 'normal screen' tab.
Q: How do I find info about the channel I'm watching?
Every channel has a channelpage. To access it, type the name of the channel with this syntax www.mogulus.com/channelname in your internet browser tab. Or find it using the search engine on the Mogulus homepage. You can then click on 'visit channelpage' on the channel when it appears in the middle of the screen.
Finding full name, profile, links and twitter,...
You will find all the information related to the channel under the player on the channelpage.
The full name is the complete name of the channel, such as given by its owner.
The profile can contain a text or widgets.
The links will bring you to the channels' homepage or other related sites.
Twitter is an up to date widget the producer uses to let you know what he is currently up to.
Finding number of viewers, the amount of minutes it has been viewed, the category, the date it was launched,...
You will find all the information related to the channel using the search engine on the right of the player on the Mogulus homepage.
Type the name of the channel and click on the information icon
You will access all the detailed information about the channel.
Q: How do I change the volume?
To lower or increase the volume, click on the plus
or minus tab
on the right bottom hand of the player.
To put your player on mute, click on the volume icon
Q: What do I do if I forget my username or password?
We can reset your password or email your username to you.
Click the 'forgot password' link and and fill in the form with the username and email you used to sign up to Mogulus. We will reset your password and mail the new password to you.
If you have forgotten both your username and password, then you will first need to get your username.
Click on the "Forgot Username" link and fill in the form with the email you used to sign up to Mogulus. We will mail your username to you.




